Customer Challenge
USCIS was grappling with a complex and unwieldy network infrastructure, characterized by a hub-and-spoke architecture that led to significant routing complexity and latency. Every change necessitated manual updates to individual VPC route tables, making the process of adding or modifying VPC connections incredibly time-consuming and lacking agility. This decentralized approach also presented considerable security risks, as there was no centralized firewall or security controls across the entire network environment. Furthermore, limited visibility into network traffic across regions and VPCs hampered effective network monitoring. Finally, integrating on-premises data centers with cloud environments was fraught with limited connectivity options and complex routing, creating a significant hurdle for seamless operations.